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For your convenience, we offer price matching*

Customer Service

  • Shipping & Delivery

    We offer either UPS or USPS to ship your order. If you select Standard shipping orders under 5lbs will ship USPS while orders over 5 lbs will ship UPS. Orders selecting UPS Ground or 2nd Day will be delivered by UPS. See below for our current shipping rates:

    United States

    Standard Shipping Charges:

    United States













    High value orders over $250 will ship via UPS and will be billed at UPS Ground Rates.

    UPS Shipping:
    UPS shipping options are billed at actual UPS rates plus $3.95 for packaging and handling.

    Estimated Shipping Transit Times:
    Standard Shipping:  3-7 Business Days
    UPS Ground: 1-5 Business Days
    Express UPS 2nd Day: 2-Business Days
    International Express:  UPS 3-5 Business Days

    *Please allow 48 hours for us to process your order.

    International Rates:
    We use UPS International Shipping. Our rates are pulled directly from UPS's system in real time less 20% Off for our customers.

    Customs and Brokerage Fees:
    Customs departments of other countries may charge extra fees or tarriffs for international shipments. Such fees are variable and you should contact your country's customs department to see if you will need to pay any additional fees to claim your shipment. Because such fees are very variable our store will not calculate or include these fees in your total. The receiver will be responsible for any of these types of fees and charges.

  • Returns & Replacements

    Return Policy:
    We will accept unused product with return authorization approval number. Please do not attempt to return without contacting  first. Returns are subject to a 30% restocking fee. If you receive a defective product we will gladly replace it within 30 days of sale.

    Dropshipped Returns:
    Dropshipped items may only be returned if product is defective upon arrival. We will not accept returns for drop ship items that are not defective. 

  • Pricing & Promotions

    Because of our competitive positioning, the mojority of our products are 30% less then all other competitors. Our promotions are based on stock availibility, manufacture offers, and collected demographic information.

  • Viewing Orders

    See Privacy Policy

  • Updating Account Information

    See Privacy Policy